Privacy Policy

Basic information on Data Protection

Responsible	WHALE WATCH TENERIFE SL
Purpose	Manage, attend, process and perform the various inquiries and requests of users and clients
Legitimation	Consent of the interested party.
Recipients	WHALE WATCH TENERIFE SL and other companies and collaborators in charge of data treatment inside the EU, always under the “Privacy Shield” regulations.
Rights	Access, rectification, deletion, portability, limitation of treatment, and opposition of data, as well as other rights, as explained in the additional information.

Detailed information and additional data protection (Second layer of information)

Below, you can find detailed and clear information about the privacy policies of WHALE WATCH TENERIFE SL and good practices carried out in order to protect the user and client’s information as much as possible.

Who is Responsible for the processing of your data?

Identity: WHALE WATCH TENERIFE SL, ID: B76750686. Mailing address: PUERTO DEPORTIVO PUERTO COLON, EDIFICIO CAPITANIA, 1ª PLANTA, 38660 ADEJE. Phone Number: +34 634351856. Email Address: info@whalewatchtenerife.org. Data Protection Officer: No DPD/DPO

For what purpose do we treat your personal data?

In WHALE WATCH TENERIFE SL we use and treat the information and data provided by the interested parties with the following purposes:

Manage and send the information you request by any means available.
Provide information about the company’s products and services that may be of interest to you.
Make commercial communications by electronic means, email, text messages, social networks, among other digital media.
Make commercial profiles based on the information provided.
Use the data for statistical purposes, analysis and preparation of profiles in order to offer a better service.
Manage candidate data in personnel selection processes.
Manage comments and blog users
Send notifications by email to inform about changes in our services or products.

We inform you that your data may be transferred to other companies and collaborators in order to facilitate and perform the requested services. Also, it is possible that your data may be transferred to digital platforms in order to show you ads and digital advertising based on your data and behavior.

How long do we keep your data?

The personal data you provide us will be kept and used provided that the commercial, contractual or customer service relationship is maintained, or the deletion of the same is not requested by the interested party.

In general they will be kept during the statutory limitation periods.

What is the legitimacy for the treatment of your data?

The legal standing for the processing of your personal data is the execution of the service or product contract, as well as the legitimacy and consent given by you when accepting the Privacy Policy, Legal Notice and Conditions of Service.

The sending or the prospective offer of products and services is based on the consent that is requested to complete the various forms available on the web. The withdrawal of this consent does not affect the conditions or execution of the service or product contract.

To which recipients do we communicate and transfer your data?

The data provided by you will be communicated or may be communicated to other companies of WHALE WATCH TENERIFE SL, collaborators or third companies for administrative purposes, to process your requests, advertising or marketing purposes, statistical purposes, in addition to the processing of personal data by customers, suppliers and employees directly linked to the company.

WHALE WATCH TENERIFE SL contracts and has its digital and virtual infrastructure under a cloud computing model through various services but which are located within the European Union or, where appropriate, it is under the protection of the agreement between the European Union and the United States of Privacy Shield and you can find additional information on https://www.privacyshield.gov/. If you want to know if your data has been transferred to third parties, you can exercise your access rights.

What are your rights when you provide us and give us your information?

You and anyone else have the right to obtain confirmation about whether in WHALE WATCH TENERIFE SL we are using and processing personal information that concerns you, or not.

Any interested person has the right to access their personal data, as well as to request the rectification of inaccurate data or, if necessary, request its deletion when, among other reasons, the data is no longer necessary for the purposes or objectives for which were collected.

In some circumstances, interested parties may request WHALE WATCH TENERIFE SL the limitation of processing of personal data, in which case they will only be kept for the exercise or defense of claims.

There are also situations in which the interested party may object to the processing of their data. In that case, WHALE WATCH TENERIFE SL will cease to use and process the data, except for legitimate imperative reasons, or the exercise or defense of possible claims.

In summary, you or the interested party can exercise the rights set forth in The General Data Protection Regulation (GDPR):

Right to request access to personal data concerning the interested party
Right to request rectification or deletion,
Right to request limitation of your treatment,
Right to object to treatment,
Right to data portability.

You may exercise freely and free of charge the aforementioned rights before WHALE WATCH TENERIFE SL, making a request in writing or by digital means, provided that you obtain a record of the reception of the request, identifying yourself with the legally established and valid documents (copies of the ID, passport or another valid identity document), clearly indicating the right to be exercised and the address, as well as the form, for the purposes of notification, sent said request to PUERTO DEPORTIVO PUERTO COLON, EDIFICIO CAPITANIA, 1ª PLANTA, 38660 ADEJE or to the email info@whalewatchtenerife.org.

Also remembering that you have the right to withdraw at any time the consents given to WHALE WATCH TENERIFE SL, without this affecting the legality of the treatment based on the consent prior to its withdrawal.

In case of being necessary or that your request is not processed in the terms and forms collected by the laws and regulations in force, you can request protection before the competition authority, in this case the Spanish Agency for Data Protection, you can find detailed information and you can get in touch with it through this website: http://www.agpd.es

LEGAL NOTICE: CONDITIONS OF USE OF THE WEBSITE

As foreseen and regulated in Law 34/2002, of July 11, on Services of the information society and electronic commerce (LSSICE) we inform you that the data obtained through this website comply with the obligations And requirements stipulated in Data Protection Organic Law 3/2018(LOPDGDD).

We inform that the holder is the commercial entity WHALE WATCH TENERIFE SL, with CIF. B76750686, and registered office at the address PUERTO DEPORTIVO PUERTO COLON, EDIFICIO CAPITANIA, 1ª PLANTA, 38660 ADEJE. For any clarification or consultation you can contact us by the provided email or by ordinary mail at the above postal address.

The use of this website as well as those of the subdomains and/or directories (hereinafter collectively referred to as the “Site”) is subject to both the General Terms of Use and the specific conditions of the Site (hereinafter “Conditions Individuals “) that, as the case may be, may govern the use of certain services offered in it. Therefore, prior to the use of such services, the User will also have to read carefully both this Legal Notice and, as the case may be, the corresponding Particular Conditions. Likewise, the use of the Site is also subject to all notices, regulations of use and instructions, which made known to the User by WHALE WATCH TENERIFE SL, replace, complete and/or modify the present General Conditions of Use. By the mere use of the Site Or from any of the sites included in the website, the User expresses his acceptance without reservation of these General Conditions of Use.

Therefore, if you do not agree with the considerations detailed in this Legal Notice, please do not use the Site, as any use made of the same or the services and content in it will imply acceptance of the legal terms contained in this text.

Acceptance of Terms.

The services that WHALE WATCH TENERIFE SL describes and / or provide on the Web are subject to the following Terms of Use.

WHALE WATCH TENERIFE SL reserves the right to make changes to the Site without prior notice, in order to update, correct, modify, add or delete the contents of the Site or its design. The contents and services of the Site are updated periodically. Updates of information are not immediate, so we suggest you to always check the validity and accuracy of the information, services and content collected on the Site. As the terms and conditions contained in this Legal Notice may vary, we invite you to review these terms when you visit the Site again.

Access to some of the sections or parts of this website can be redirected to other pages of WHALE WATCH TENERIFE SL, where you will also find the corresponding General Conditions of Use and Privacy Policy, all in line with those contained in this page.

You can access the most updated version of these terms by using the link available on the Web as “Legal notice and Terms of Use.”

About Access and Contents.

WHALE WATCH TENERIFE SL reserves the right to make modifications and updates of the information contained in the Web or in the configuration and presentation of it at any time and without need of prior notice. WHALE WATCH TENERIFE SL does not guarantee the absence of errors in the access to the Web, in its content, or that it is updated, although it will do its best to avoid, correct or update them.

User´s conditions.

Access to the Web is attributed the status of “User of the Web” (hereinafter, the “User”) and implies the full and unreserved acceptance of each and every one of the provisions included in this Legal Notice in the Version published by WHALE WATCH TENERIFE SL at the moment when the User accesses the Web. Consequently, the User must read this Legal Notice carefully in each of the occasions in which it proposes to use the Web, since that one can undergo modifications.

We put at the disposal of the User different means of contact, which can be found in the contact section of the Web.

With General Character WHALE WATCH TENERIFE SL informs that the website https://whalewatchtenerife.org aims to facilitate, to the public, the knowledge of the activities that this company carries out and of the products and services that it provides.

User´s responsabilities.

The User agrees to use the Services of the Site in accordance with the terms expressed in this Legal Notice, being responsible for its correct use. Notwithstanding the foregoing, the User undertakes not to use the Site for the provision of services, the performance of advertising or commercial exploitation activities.

Veracity of the data provided by the user.

Some of the services offered require the previous registration of the User, for whose use he must register as a User of WHALE WATCH TENERIFE SL website, having to read and expressly accept, at the time prior to his registration in the service, the conditions Registration and Privacy Policy.

All information provided by the User must be truthful. To these effects, the User guarantees the authenticity of all the data that he / she communicates as a consequence of completing the necessary forms for the registration and access to certain services. It will also be the responsibility of the User to keep all information provided to WHALE WATCH TENERIFE SL permanently updated in a way that responds, at any time, to the actual situation of the User. In any case, the User shall be solely responsible for any false or inaccurate statements made and for any damages caused to WHALE WATCH TENERIFE SL or third parties for the information provided.

Anyone who sends communications to this website or its owners will be responsible for these contents, also it regards its truthfulness and accuracy, and therefore WHALE WATCH TENERIFE SL is not responsible for the information and contents introduced by third parties. However, and in compliance with the provisions of art. 11 and 16 of Law 34/2002 on Services of the Information Society and Electronic Commerce, WHALE WATCH TENERIFE SL is available to actively collaborate with all users, authorities and security forces in the withdrawal. Blocking all those contents could affect or contravene national or international legislation, third party rights or morality and public order. In case of user consideration that there is any content on the website that could be susceptible to this classification, please notify the owner of the website immediately.

Use of the facilities of the instant messenger (CHAT).

WHALE WATCH TENERIFE SL is not responsible for the contents that are in contravention of these General Conditions of Use and any others that regulate or can regulate any of the services offered on WHALE WATCH TENERIFE SL website, is not responsible for the parties that might be sent, the User may be responsible for the veracity and legality of the same.

WHALE WATCH TENERIFE SL is not responsible for the use that may be made nor for the contents that can be sent and / or visualized through the system of instant messaging (chat). None of the information and / or content that may be introduced and / or visualized through this facility may be understood as content WHALE WATCH TENERIFE SL or that WHALE WATCH TENERIFE SL has any responsibility thereon. Notwithstanding all of the foregoing, it reserves the right to withdraw access to this facility in the event that it is aware of its improper use, understood as such by the introduction of illegal content or contrary to morality and public order, as well as in case of being made use of it that is or may be harmful to WHALE WATCH TENERIFE SL’s image.

Use of the contents of the Site. Limitation to personal and non-commercial use.

The User is obliged not to use the Site or the services offered in or through it for the activities that are contrary to laws, morality, public order, detrimental to the rights and interests of third parties or that may damage, disable, overload, deteriorate or prevent the normal use of the Site.

The User acting against the image, good name or reputation of WHALE WATCH TENERIFE SL, as well as anyone who uses the designs, logos or contents of the Site and / or violates in any way the intellectual and industrial property rights of the Site or the Contents and services thereof, will be responsible towards WHALE WATCH TENERIFE SL for its performance. For the purposes hereof, it is understood that the contents are texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, as well as their graphic design and source codes. In particular, the User undertakes to refrain from:

1. Reproduce, copy, distribute, make available or otherwise communicate publicly, transform or modify the Contents, unless authorized by the holder of the corresponding rights or is legally permitted;

2. Suppress, manipulate or otherwise alter the “copyright” and other identifying data of the reservation of rights of WHALE WATCH TENERIFE SL or its owners.

Intellectual property rights and industrial property rights.

Both the design of the Site and its source codes, as well as the logos, trademarks, and other distinctive signs that appear in it, belong to WHALE WATCH TENERIFE SL or collaborating entities and are protected by the corresponding intellectual and industrial property rights. Likewise, images, logos and melodies are protected by the corresponding intellectual and industrial property rights. Contained on the server of WHALE WATCH TENERIFE SL. At no time may it be understood that the use or access to the Site and / or the services offered therein attribute to the User by mentioned marks, trade names and / or distinctive signs.

Its use, reproduction, distribution, public communication, transformation or any other similar or same activity is totally prohibited unless expressly authorized by WHALE WATCH TENERIFE SL. The license to use any content of this Site granted to the user is limited to the download by the user of said content and the professional use thereof, provided that said contents remain intact.

WHALE WATCH TENERIFE SL declares its respect for the intellectual and industrial property rights of third parties. Therefore, if you believe that this site may be violating your rights, please contact WHALE WATCH TENERIFE SL at the following e-mail address: info@whalewatchtenerife.org

Specific notice about software available on this website.

WHALE WATCH TENERIFE SL can provide from the Web the possibility of downloading third-party software. These tools belong to their manufacturers and, therefore, WHALE WATCH TENERIFE SL will not be liable for any consequence, damage or prejudice that could derive from the use of said software.

The use of mentioned software will be governed by the license of acceptance of terms of the software itself and its manufacturer, which, in any case, the User must read and accept prior to its installation and use.

Link to third party sites.

In the page of WHALE WATCH TENERIFE SL there are some provided links to other web pages that allow to leave this one. WHALE WATCH TENERIFE SL is not responsible for the content of any link or subsequent links of said pages since they are not under its control. Furthermore, these links are provided for practical purposes and do not imply the acceptance or recommendation of WHALE WATCH TENERIFE SL.

Frames.

WHALE WATCH TENERIFE SL strictly prohibits the performance of ¨framings¨ or the use by third parties of any other mechanisms that alter the design, original configuration or contents of your Site.

Privacy.

WHALE WATCH TENERIFE SL complies with the Organic Law 3/2018, on the protection of personal data and any other regulations in force in the matter, and maintains a Privacy Policy on personal data, which describes, mainly, the use that WHALE WATCH TENERIFE SL makes the personal data, the User is informed in detail of the essential circumstances of such use and the security measures that apply to his personal data to prevent unauthorized third parties from accessing them.

WHALE WATCH TENERIFE SL may use ¨cookies¨. “Cookies” are text files that computers send to your hard drive to give your computer faster access to the selected web page. The purpose of the “cookies” of WHALE WATCH TENERIFE SL is to customize the services we offer, providing you with information that may be of interest to you. The “cookies” do not extract information from your computer, nor do they determine where you are. If, however, you do not want a “cookies” installed on your hard drive, we ask you to configure your computer browser to not receive them. However, we note that, in any case, the performance of the website may decrease.

Responsabilities of WHALE WATCH TENERIFE SL.

1. Incorrect usage of website

WHALE WATCH TENERIFE SL has created the Site www.whalewatchtenerife.org for the dissemination of its activity and to facilitate access to its services, but cannot control the use of the same in a different way to that provided in this Legal Notice; Therefore, access to the Site and the correct use of the information contained therein is the responsibility of whoever carries out these actions, and WHALE WATCH TENERIFE SL is not responsible for the improper, illicit or negligent use that the User may make of it, nor the knowledge that may have unauthorized third parties of the kind, conditions, characteristics and circumstances of Users’ use of the Site and services. Likewise, WHALE WATCH TENERIFE SL shall not be liable for damages of any nature that may be due to the impersonation of the third party personality made by a User in any kind of communication made through the Site.

2. Usage of content

WHALE WATCH TENERIFE SL facilitates all the contents of its Site and will make its best efforts so that they are permanently updated and in force; However, WHALE WATCH TENERIFE SL cannot assume any responsibility with respect to the use or access made by Users outside the scope of the Site, whose final responsibility will be taken by the User.

3. Virus

WHALE WATCH TENERIFE SL undertakes to apply all necessary measures to try to guarantee to the User the absence of viruses, worms, Trojan horses and similar elements in its Site. However, these measures are not infallible and therefore cannot fully ensure the absence of such harmful elements. Consequently, WHALE WATCH TENERIFE SL will not be responsible for the damages that they may cause to the User.

4. Technological failures

WHALE WATCH TENERIFE SL has concluded all necessary contracts for the continuity of its Site and will make its best efforts so that it does not suffer interruptions, but cannot guarantee the absence of technological failures, nor the permanent availability of the Site and the services contained therein, and, consequently, does not assume any responsibility for the damages and damages that may be generated by the lack of availability and by the access failures caused by disconnections, breakdowns, overloads or failures of the network not attributable to WHALE WATCH TENERIFE SL.

Applicable Law and Jurisdiction.

The applicable law in case of dispute or conflict of interpretation of the terms that make up this Legal Notice, as well as any question related to the services of this Site, will be Spanish law. For the resolution of any conflict that may arise during the visit to the Site or the use of the services offered in it, WHALE WATCH TENERIFE SL and the User agree to submit to the Judges and Courts of domicile of WHALE WATCH TENERIFE SL.

Links or Hyperlinks.

WHALE WATCH TENERIFE SL gives you access to other web pages that we consider may be of interest to you. The purpose of these links is only to facilitate the search of resources that may interest you over the Internet. However, some of these pages do not belong to WHALE WATCH TENERIFE SL nor does a review of their contents, so that at no time may WHALE WATCH TENERIFE SL be considered as responsible for the same, the operation of the linked page or the possible damages that may be derived from access or use of it.

The linking of any webpage or an e-mail address to the Site will not be permitted except with the express written authorization of WHALE WATCH TENERIFE SL. In addition, such links must respect the following conditions: (a) links may only be made to the Home Page or main page of this website; (B) the establishment of the link will not imply any agreement, sponsorship or recommendation by WHALE WATCH TENERIFE SL of the page that makes the link unless it is derived from the corresponding contractual relationship between the parties.

At any time, WHALE WATCH TENERIFE SL may withdraw the authorization mentioned in the previous paragraph, without having to plead any cause. In such case, the page that made the link should proceed to its immediate suppression, as soon as it receives notification of the revocation of the authorization by WHALE WATCH TENERIFE SL.

Duration and termination.

The provision of the service of the Site and the other services offered in the Site has, in principle, an indefinite duration. However WHALE WATCH TENERIFE SL may terminate or suspend the provision of the service of the Site and / or any of the services at any time, without prejudice to what has been provided in this respect in the corresponding particular conditions. For this purpose, WHALE WATCH TENERIFE SL will communicate this circumstance in the screen of access to the service with a notice of fifteen days. WHALE WATCH TENERIFE SL also reserves the right to unilaterally modify the presentation and conditions of the Site at any time and without prior notice, as well as the services thereof and the conditions required for its use.

COOKIES POLICY

WHALE WATCH TENERIFE SL may use cookies and similar technologies (hereinafter collectively “Cookies”) to store and retrieve information from the devices of users of its websites.

You state that you accept the use of cookies and our Privacy Policy if you browse through the site or continue to use the website. The use of cookies is voluntary, however, if you block their installation, you may have trouble making use of some features of the website.

What are cookies?

A cookie is a file that is downloaded to your device when accessing certain web pages. Cookies allow a website, among other things, to store and retrieve information about browsing habits of a user or a device and, depending on the information they contain and the way you use your device, they can be used to recognize the user.

What type of cookies are are there?

Technical cookies: for navigation and proper functioning of the website. They are necessary to enter restricted areas, complete the purchase process or share content on social networks.
Personalization cookies: allows to configure a number of aspects such as language, currency, locale, etc.
Analysis cookies: allow statistical analysis of the use of the web.
Advertising cookies: allow effective management of advertising spaces.
Behavioral advertising cookies: record browsing habits and allow the display of personalized content.

Cookies used in this website

Cookie	Duration	Property	Type	Description
_ga, __utma, __utmli	2 years	Google	Analysis	It is used to distinguish users.
_gat, __gid, __utmt	1 day	Google	Analysis	It is used to limit the percentage of requests.
__utmb	30 minutes	Google	Analysis	It helps to calculate how long a user’s visit lasts.
__utmc	Session	Google	Analysis	It helps to calculate how long a user’s visit lasts.
__utmz	6 months	Google	Analysis	It logs the traffic source or campaign and from where in the world you accessed the page.
SL_C_23361dd035530_KEY, SL_C_23361dd035530_SID, SL_C_23361dd035530_VID	Sesson	WHALE WATCH TENERIFE SL	Analysis	It registers the behavior of randomly selected anonymous users of the web.
PREF	2 years	Google	Technical, Advertising	Login with Google Accounts and Google Ads Customization
DSID, FLC, AID, TAID	1 year	Google	Advertising	Google Ads Customization
ID, IDE	2 years	doubleclick.net	Advertising	Google Ad Conversion Tracking
gwcc	3 months	Google	Analysis, Advertising	Call Conversion Tracking

This website uses reCaptcha technology to prevent the sending and reception of unwanted emails generated automatically. This service retrieves information about user’s hardware and software to perform a series of verifications and determine if the visitor is a person or a robot. Read the Google’s Privacy Policy.

Also, you should be aware that third-party cookies sent to your device by other partners, such as social networks or external embed content, like videos, will be installed: Facebook, Twitter, Pinterest, Google+, GAnalytics, Vimeo, etc.

Cookies management

You can allow, block or delete cookies installed on your device by configuring your browser options: Firefox, Chrome, Internet Explorer, Safari, Opera. If you use other browser than the above, refer to its support content or its configuration settings. To disable ads based on remarketing cookies, you can use the following links: Facebook, Twitter (uncheck the “Promoted content” box on privacy settings) and AdWords. On the other hand, if you do not want the Google Analytics JavaScript code to collect data from your visit, you can install the Opt-out plugin in your browser. The add-on does not prevent the information from being sent to the website itself or, by other means, to other web analytics services.